FINANCE DEPARTMENT

“ ” I've bought two vehicles at Green's and been a customer since 2008. I've always been treated with respect and Green's has always been honest with me. I never thought I was getting a bad deal on any service or sale.

“ ” Devin was amazing to work with, helped us find our dream car!! Great service :)

“ ” I was treated fairly, efficiently and believe that I they had my best interest in mind for my vehicle needs .

“ ” Quick service, nice area to wait, clean restrooms. Friendly and polite service workers it was pouring rain and they brought the vehicle up to the door for us. Thank you.

“ ” Drove up about 20 minutes early and was told it would be a little more than an hour before the work would be completed. I was driving away a little more than an hour after the appointment. Happy with service and employees

“ ” Very good experience. Had an initial contact as a result of an online search inquiry. The responding sales rep (Colton) was very polite, professional, responsive and not aggressive at all. A week later I went to the dealership to view the inventory - the greeting staff was polite and my sales rep...

“ ” Colton McCrady was excellent to deal with. Good communication on delivery date. The experience was good. Only comment would be the wait to meet the financing gentleman was excessive. Since I was paying for the car via check. Also running my credit report without my knowledge, left a bad taste. I...

“ ” We had an amazing experience at Greens Toyota of Lexington and I genuinely cannot recommend them enough. This was the first time my boyfriend and I had gone together to look at vehicles, and honestly we were extremely nervous going into it. Our previous vehicle turned into a nightmare and we spent...

“ ” Easy to work with. Very helpful. Quick buying process. Leea was our salesperson, she was great.

“ ” This was our second purchase from Brandon Ragland in a month. Very pleased with the whole purchase. Highly recommend Greens and Brandon Ragland for all of you vehicle needs

“ ” Friendly, Fast, Professional! Christian Gibbs at Green’s Toyota made the process easy!

“ ” Jeff Wilson was our sales person and he was outstanding, Always in communication throughout the process.

“ ” If you want a Toyota, ASK for Vu. I would buy all the rest of my cars from this amazing young man. He is smart, a great listener, action taker, will confident and will go to bat for you. Personally I have hired and trained hundreds of people in my career and I wish I had him. Remember- VU is his...

“ ” I bought my vehicle 04/11/2026 Colton McCrady made my experience so smooth! With it being my first time ever financing a vehicle I am very impressed with how smooth and quick they made the process for me! Also, Austin the financing manager was amazing! I will definitely recommend Greens for a...

“ ” Great experience. Courteous and professional staff. Second car I've bought at Green's. If I buy another, it'll be from Green's.

“ ” The salesmen were extremely nice and helpful. The showroom was inviting. Overall, it was an excellent experience.

“ ” Very pleased with staff, super nice! Leea McCrady helped me out with the best deal, knowing and understanding what will work best for me. She’s very considerate and will definitely get things situated the best she can to get what you want!

“ ” Wonderful experience across the board with our team at Green’s Toyota. We purchased a 2024 Grand Highlander for an exceptional deal. Ryan (Sales) - Super friendly, responsive, and not pushy at all. Would highly recommend. Jamie (Sales Manager) - Took care of us getting to a great price and...

“ ” Very nice and professional James is the goat

“ ” It was amazing experience really nice people there

“ ” Was looking for a new 4Runner. Green's had a couple available. 1 stood out as soon as I seen it. It had more options than what I was looking for, but boy oh boy, that was it ! Test drove , and immediately began the paperwork. The purchasing process went smooth , no hassles, even with a vehicle as...

“ ” Great experience getting my oil changed. The staff was courteous, knowledgeable, I really appreciate the honest and efficient service. Highly recommend!”

“ ” Ron Snapp was my sales person and he was excellent. I had done a bit of homework before I went in and when I asked for a copy of the "rate sheet," Ron didn't flinch. He handed me a copy when Toyota of Nicholasville would not. I worked with the figures and we came to a workable monthly lease. There...

“ ” Had to get a estimate for my car after a accident and Kc was very friendly and professional expressed how I could wait for the police report or turn it into my insurance and let them fight it out. Have never experienced a stress free process with dealing with these type of situations. 10/10...

“ ” They do a good job with the work they do but miss small things. Oil reminder light was not reset.

“ ” 1. It should not take ~2 hours to change oil, rotate tires, and do a handful of inspections. I could easily do those things in less than an hour in my garage with a floor jack. I would also have aired the tires to the correct psi (32 per the door jamb sticker) instead of 36. 2. If the service...

“ ” While buying a new car, I felt like they confused and misled us as to exactly what we were getting and what they were willing to do. There was quite a bit of pressure to purchase add-on services/warranties. Then we had to sign a "We Owe" document that detailed what they were supposed to do for us....

“ ” There was a lot of information about the Crown Platinum and Toyota (lifelong Honda fans) and about subscriptions required to operate certain parts of the car that the salesman did not divulge to us prior to purchase. It was a bit of a gut punch to find out after purchasing that all those bells and...

“ ” I went today to resolve an issue from a car purchase in December 2025. It is May 2026. Evidently, whether it was a city problem or Green's problem no one can be sure, but 6 months after the execution of the sale, the city still believes I am the record title holder of the car and is sending me the...

“ ” Worst dealership I have ever been to if negative stars where an option i would do -5 we drove up there wanted to pay asking . But then made up reasons the deal wouldn’t work so they could jack the price up 2,000$ the next day . Don’t waste your time or money here just go to Dan Cummins

“ ” If possible, I will give them a 0-star comment. I just after oil change , and then the car was parked at home for 10 days and almost didn't drive. Today, I drove to wash the car and found that there were a lot of oil stains on the ground. I suspected that it was the oil filter or the Oil Drain Plug...

“ ” Came here with my wife today. They made us wait 2.5 hours for an oil change and tire rotation, and they charged her $150 for it. Something I could do myself in 30 minutes, but they force you to do all your service through them. Completely outrageous and scummy.

“ ” Not a great experience; I took my car in 4 times, and it's still not fixed. I paid lots of money, and the supervisor said it was hard to detect the problem; it would have to get worse so they could diagnose it. Not a good answer.

“ ” This is a review on the service department. We drove almost an hour away because we have always preferred Greens. We purchased a used Toyota out of state and brought it to Greens since the car had always been worked on by Toyota and they would have the records of anything that might be needed. The...

“ ” I check in the car at 1:50pm and I was told the services will take 1 hour since it oil change. The services advisor was Charm Robinette and I never received a call. I went to receptionist desk at 3:30pm and I was told car was ready like 30 min ago. However, Charm was not present at desk and she...

“ ” I visited Greens Toyota 4/4/26 at 2:00pm. I wanted to visit a dealership that had a high review reputation, as where you purchase your vehicle is just as important as the brand you buy from. I was approached by a nice salesperson and let him know that I’d like to see a gently used Highlander and...

“ ” I have a 25 Toyota Camry I bought new here and I get the worst customer service here. Now the phone answers as AI that is very terrible to deal with. In sales I asked them to send me some trucks they have that I was also considering purchasing and they never followed up or did anything other then...

“ ” My first 3 oil changes were free for my 2022 Tacoma. They did great work with no issues. Once my warranty expired as well as paying out of pocket for services they did a poor job and mistreated my oil pan leaving the oil pan plug unsecured therefore leaking 6quarts of oil all over the planet and...